Penny Arcade 5

UPDATED: 30/05/2025

(Jump to 3.9. Postal Entry Route (free entry)

Introduction

1.1. JB Events & Tickets LTD (16017702) trading as JB competitions of 8 Bay View, Port Talbot, SE13 2ET operates competitions on its website www.jbcompetitions.co.uk where entrants can win prize by adhering to these terms and conditions.

1.2. If you need to contact us for any reason, please email help@jbcompetitions.co.uk

The competition

2.1. These terms and conditions apply to all competitions listed on the Promoter’s website at https://www.jbcompetitions.co.uk (the “Website”)

2.2. An entry fee is payable each time you enter via our online entry method (“Online Entry Route”), or you may enter for free via the postal entry method outlined in paragraph 3.9 below (“Postal Entry Route”). Each person who enters either via the Online Entry Route or the Postal Entry Route is an “Entrant” for the purpose of these Terms and Conditions.

How to enter

3.1. All competitions will be on the website with a clear end date - all closing times and dates will be under GMT.

3.2. Under no circumstances will the promoter extend any competition end dates however competitions that sell out early can be brought forward and drawn early.

3.3. All competition entries must be received by the Promoter no earlier than the specified time on the Opening Date and no later than the specified time on the Closing Date. All competition entries received outside these times may be disqualified without a refund.

3.4. To enter the competition using the Online Entry Route:

Draw Based Competitions

(1) go to the Website and view the active competition list - click on your chosen competition;
(2) select your desired number of entries; then
(3) complete the checkout process and submit the online entry form; then
(4) complete the payment to receive your order confirmation.

Instant Win Competitions

(1) go to the Website and view the instant win competitions- click on your chosen competition;
(2) select your desired number of entries; then
(3) complete the checkout process and submit the online entry form; then
(4) complete the payment to receive your ticket; then
(5) look up your ticket to see if you have won.

Those entrants who choose to enter a competition via the postal entry methods are eligible to win an instant win prize and will be notified if they have won an instant win prize.

3.5. All entries must be submitted in the English language. Entries in languages other than English will automatically be disqualified and no refund will be given.

3.6. The Promoter will send confirmation that your entry has been received, and your allocated ticket number(s) by email to the email address you used to register for your account.

3.7. The Promoter will not accept responsibility for competition entries that are not successfully completed, are lost or are delayed regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

3.8. By purchasing entries, registering an account and submitting a competition entry, you are entering into a contract with the Promoter and are agreeing to be bound by these terms and conditions.

Postal Entry Route (free entry)

3.9. You may enter the competition using the Postal Entry Route by complying with the following conditions:

(a) send your entry on an unenclosed postcard by first or second class post to the Promoter at the following address: JB Competitions, 8 Bay View, Port Talbot, SE13 2ET;

(b) include with your entry the following information:

(i) your full name & date of birth;

(ii) your address;

(iii) a contact telephone number and email address; and

(iv) your chosen competition

(c) If you are entering an Instant Win Competition through the Postal Entry Route you will be required to register for an account via the Website prior to us receiving your postal entry. Following receipt of your valid postal entry we will apply the free ticket to your account. The ticket will be randomly assigned so you will have the same chance as someone purchasing a ticket on the website.

(d) incomplete or illegible entries will be disqualified;

(e) you may make multiple free entries for any competition (up to any limit placed on entries by the Promoter) but each free entry must be submitted and posted to the Promoter separately. Bulk entries will not be accepted as multiple entries and if a bulk entry is received, it will be counted as one single entry;

(f) by entering the competition, you are confirming that you are eligible to enter and accept these terms and conditions;

(g) your entry must be received by the Promoter prior to the Closing Date. Entries received after the Closing Date will not be entered into the random draw.

(h) the Promoter will email each Entrant who has submitted a valid entry via the Postal Entry Route to (i) if entering a Draw Based Competition, confirm their allocated ticket number; or (ii) if entering an Instant Win Competition, their free entry code.

(i) Entrants must have created an account on the Website for the free entry to be processed. All details on the postcard must correspond to the details on the account to receive the order confirmation and ticket number. Postal entries received without a registered account cannot be processed. Entrants must add an address to the related account for entries to be processed.

Choosing a winner

Draw Based Competitions

4.1. All Entrants who have entered a Draw Based Competition in accordance with paragraph 3 above will be placed into a draw and the winner will be chosen using a verifiably random draw process (the “Winner”). The random draw will take place on the Closing Date (“Draw Date”).

4.2. All Entrants will have their name and ticket numbers automatically added to a database for the draw. When drawing the winning ticket, the winner's name will be visible to other entrants watching the live streamed draw.

Instant Win Competitions

4.3 All Entrants who have entered an Instant Win Competition in accordance with paragraph 3 above will be assigned a ticket (“Ticket Assignment”). Instant wins winning tickets will be selected prior to the start date of the draw (“Winning Ticket Selection”). Ticket Assignment and Instant Win Winning Ticket Selection will both be performed using a verifiably random process.

For any help with entries, please email us at help@jbcompetitions.co.uk

How the draws are conducted

4.4. The draw is ruled to be valid and complete and therefore results stand as they are, If an unallocated number is generated we will keep re-spinning them until a number is generated that has been allocated ('allocated' refers to purchased tickets and tickets assigned through the free entry route above).

Eligibility

5.1. Each Competition is open to all persons aged 18 years and over who are resident in England, Wales, and Scotland except:

(a) employees of the Promoter;

(b) employees of agents or suppliers of the Promoter, who are professionally connected with the competition or its administration; or

(c) members of the immediate families or households of (a) and (b) above.

5.2. By entering the competition, you confirm that you are eligible to do so and eligible to claim any prize you may win. The Promoter may require you to provide proof that you are eligible to enter the competition (see paragraph 7.5). If you fail to provide the Promoter with any such proof or other information that they may require within 3 days of a request by the Promoter, you may be disqualified from the competition and an alternative Winner may be selected.

5.3. The Promoter will not accept competition entries that are:

(a) automatically generated by computer;

(b) submitted by agents, third parties or syndicated entries; or

(c) incomplete.

5.4. The Promoter reserves all rights to disqualify you if:

(a) the Promoter reasonably believes that you have acted in breach of these terms and conditions;

(b) the Promoter reasonably believes that you have acted in concert with other persons (including members of your household), or have submitted entries purporting to be in the name of another person, with the intention of circumventing these terms and conditions, or breaching any applicable laws or regulations;

(c) it is, or has become, illegal for the Promoter to promote the competition to you and/or award the Prize to you;

(d) you are found to be abusing or tampering with the operation of the prize competition, the Website, or entering using fraudulent means; or

(e) you are found to have posted an entry or comment to the Promoter’s Facebook page that is, in the Promoter’s opinion, inappropriate, offensive or upsetting to other Entrants or the Promoter, or is contrary to any applicable law.

5.5. Refunds will only be provided in exceptional circumstances and at the sole discretion of the Promoter. No refunds of the entry fee will be given:

(a) if, following your entry into the competition, you subsequently find out that you are not eligible to enter the competition or claim the Prize; or

(b) if you are disqualified from the competition by the Promoter in accordance with these terms and conditions.5.6. Entrants can enter each competition as many times as they wish until the maximum number of entries per user have been submitted and until the maximum number of entries for the competition have been received.

The prize

6.1. There may be one or more prizes available for each competition, which are described on the relevant competition pages of the Website (the “Prize”). Details of the Prizes are, to the best of the Promoter’s knowledge, information and belief, correct as at the Opening Date.

6.2. The Promoter makes no representations and gives no warranties about the Prize, its value, its condition or any other information provided on the Website. The Promoter makes no representations and gives no warranties that the information provided on the Website is accurate, complete or up to date.

6.3. If the Prize is a vehicle:

(a) the Promoter will, unless otherwise stated, ensure it comes with a valid MOT (if required);

(b) no insurance is included with the Prize and it is the Winner’s responsibility to ensure the vehicle is adequately insured prior to taking it on the public roads (if it is legal to do so);

(c) the Promoter has no responsibility for the Prize(s) once it has been delivered. The Winner is solely responsible for complying with all relevant laws and regulations relating to the vehicle, its operation and ensuring they operate it in a safe and responsible manner;

(d) no vehicle/road tax is included;

(e) the Winner is solely responsible for ensuring they have all necessary safety equipment and clothing (for example, helmets, boots and gloves) and for wearing them whilst operating the vehicle.

6.4. Other non-cash Prizes may be subject to additional conditions, which will be set out on the relevant competition page of the Website.

6.5. The Promoter reserves the right to substitute the Prize for an alternative cash prize to an equal value to the prize it is substituting (“Cash Prize”) in the following circumstances:

(a) the Prize becomes unavailable;

(b) other circumstances beyond the reasonable control of the Promoter make it necessary to do so.

6.6. The prize is not negotiable or transferable.

6.7. All costs and expenses not included within the Prize are the responsibility of the Winner.

Holiday or Experience day for the Winner and guests

6.8. Where the Prize is a holiday or experience day for the Winner and guests, the following conditions apply:

(a) The Winner is responsible for arranging (and bearing the costs of) any element of the holiday or experience that is not expressly included in the prize description on the relevant competition page. This includes, but is not limited to:

• transfers and travel;

• airport charges, departure fees, parking, overweight baggage, tourist taxes or resort fees;

• travel insurance, visas or other travel documentation;

• vaccinations, if required;

• flight or accommodation upgrades;

• spending money;

• car hire; and

• any food, drink, events or activities not specified as included.

(b) The Winner and any guests must hold valid passports and satisfy all applicable entry, visa, and legal travel requirements for the destination. The Promoter accepts no responsibility if the Winner or any guests are unable to travel due to failure to meet such requirements.

(c) If the Winner or any guests have accessibility needs, they should notify the Promoter as soon as possible. The Promoter will make reasonable efforts to accommodate these needs, subject to availability and the terms of any third-party providers.

(d) The Prize is subject to any additional terms and conditions of the travel providers (e.g. airlines, hotels, tour operators). The Winner must comply with all such terms.

(e) If, due to circumstances beyond the Promoter’s reasonable control, the Prize becomes unavailable, the Promoter may substitute:

• a reasonable equivalent of equal or greater value; or

• a cash alternative.

(f) The Prize is for the named Winner only (and their guests if included) and may not be transferred, sold or assigned to any other person.

(g) The identity of the travel or experience provider will be stated on the relevant competition page under the prize description.

Winners

7.1. The decision of the Promoter is final and no correspondence or discussion will be entered into.

7.2. The Winner’s full name will be announced during the live draw (for a Draw Based Competition).

7.3. The Promoter will contact the winner of a Draw Based Competition personally as soon as practicable after the Draw Date, using the telephone number or email address provided with the competition entry. The winner of a Prize in an Instant Win Game will receive an email and must follow the instructions contained in that email in order to claim the Prize.

7.4. The Promoter will make all reasonable efforts to contact the winner. If the winner cannot be contacted or has not claimed the Prize within 21 days of the Draw Date, the Promoter reserves the right to offer the Prize to another Entrant (“The Alternate Winner“) selected at random in the same method as before from the remaining correct entries received before the Closing Date. The Alternate Winner shall have 21 days from notification of their status by the Promoters to communicate their acceptance of the Prize. This process shall continue until a winner accepts the Prize.

7.5. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will publish the full name and county/town of residence of major prize winners on the Website unless you object in accordance with paragraph 7.6 below.

7.6. If you object to any or all of your full name, county/town of residence and winning entry being published or made available, please contact the Promoter at help@jbcompetitions.co.uk prior to the Closing Date. In such circumstances, the Promoter must still provide this information to the Advertising Standards Authority on request.

Claiming the prize

8.1. Free delivery of each prize will be sent to the address in Great Britain as stated on the winner’s account.

8.2. If your personal details, including contact information, change at any time you should notify the Promoter as soon as reasonably possible. Notifications should be sent to the Promoter via email to help@jbcompetitions.co.uk. Notifications must include details of the competition you have entered, your old details and your new details. If your details change within 10 days of the Closing Date, the Promoter may use your old details if it needs to try to contact you.

8.3. Any Cash Prize will be transferred directly to the Winner’s nominated bank account.

8.4. The Promoter does not accept any responsibility and is not liable to pay any compensation if you are unable to or do not take up the prize.

8.5. If the Prize is a vehicle and the winner has completed all eligibility checks, the prize will be transferred to the winner by the Promoter using the V5 for each vehicle. This can be completed after the vehicle is handed over. The vehicle will also come with a valid MOT and be roadworthy.

Limitation of liability

9.1. To the maximum extent permitted by law, JB Events and Tickets Ltd (JB Competitions) shall not have any liability to you or any winner in connection with or arising from any draw howsoever caused, including costs, expenses, damages and any other liabilities, provided that nothing in this clause shall limit our liability for personal injury or death caused by our negligence. Our total maximum aggregate liability to each winner shall be limited to the total value of any one prize. Our total maximum aggregate liability for non-winners shall be limited to the amount paid to enter the draw.

Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for any: (a) losses that were not foreseeable to you and us when these terms were formed; (b) losses that were not caused by any breach on our part; (c) business losses; and (d) losses to non-consumers.

Data protection and publicity

10.1. By entering the competition, you agree that any personal information provided by you with the competition entry may be held and used by the Promoter or its agents and suppliers for the purposes of administering and managing the competition and prizes and of informing you of future competitions and our competition schedules or as otherwise set out in the Promoter’s Privacy Policy, a copy of which is available on the Website.

10.2. If you submit content it may be used for reasonable publicity by the Promoter. If you do not wish to participate in any publicity, you must notify the Promoter. This will not affect your chances of winning the Prize. If you do not agree to participate in any publicity about the competition we may still provide your details to the Advertising Standards Authority. This is a legal requirement that we must comply with to prove that the competition has been properly administered and the Prize awarded.

10.3. Please note that under data protection laws you are entitled to request that the Promoter does not contact you and removes your details from its database. If you make such a request you will be withdrawing from the competition as it will not be possible to contact you in the event that you are the winner. You will not be entitled to any refund of any entry fee if you withdraw from the competition. If you do not wish any of your personal details to be used by the Promoter for promotional purposes, please email the Promoter at help@jbcompetitions.co.uk.

General

11.1. The Promoter reserves the right to amend these terms and conditions from time to time. The latest version of these terms and conditions will be available on the Website.

11.2. If there is any reason to believe that there has been a breach of these terms and conditions, the Promoter may, at its sole discretion, reserve the right to exclude you from participating in the competition and any future competitions.

11.3. The competitions on this Website are in no way sponsored, endorsed, administered by or associated with Meta, Apple or Google. By entering the competitions, Entrants agree that neither Meta, Apple nor Google have any liability and are not responsible for the administration or promotion of the competitions.

11.4. These terms and conditions any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of England and Wales and the court in the country where you reside within Great Britain shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms and conditions.